Who we are

Scientia Scripta Communication Services Ltd

Web address: http://scientiascripta.co.uk/

Our contact details:
Email: hello@scientiascripta.co.uk
Tel: +44(0)161 6601395

Registered office:
7 Longford Place
Manchester
M14 5QQ

Company number: 0781 7763

We are registered with the Information Commissioner’s Office (ICO). Our reference number is ZB246874.

What personal data we collect and why we collect it

We will retain your personal details (name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies) for the purposes of fulfilling our service to you. You give consent to this when agreeing to our Terms and Conditions. 

Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third-party embeds. By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. 

Cookies

We will use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our offerings

Analytics

While you visit our site, we’ll track:

• Products you’ve viewed: we may use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we may use this for purposes like estimating taxes
• Shipping address: we’ll ask you to enter this so we can, for instance, send invoices and other documents.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will never sell or disclose your details to another third party, except if required for the purposes of fulfilling the contracted service (e.g., outsourced accountancy, freelance contractors).

Some members of our team have access to the information you provide us. For example, Scientia Scripta staff can access:

• Order information like what was purchased, when it was purchased and where it should be sent
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

How long we retain your data

Personal and client data will only be held for a duration as reasonably necessary for the delivery of services to the client and for no more than 12 months after the completion or termination of a contract or subscription unless the client has provided consent to be contacted for marketing purposes.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Personal data will be stored securely in password protected data storage platforms for the purposes of providing and administrating the provision and invoicing of services.

Data will be processed by team members for the purposes of providing and administrating the provision and invoicing of services, for customer analysis, and to inform sales, marketing and business development. You will only be contacted for marketing purposes if you have provided explicit consent.

Processing of your data will be carried out by sub-contracted service providers only for the purposes of providing and administrating the provision and invoicing of services.

All our cloud-based platforms have appropriate levels of security and are only accessible to relevant team members.

Data will not be shared for any other purposes.

Contact information

Any queries or complaints may be directed to our registered representative for privacy and data protection: Email: dataprotection@scientiascripta.co.uk / Tel: +44 (0)161 6601395

How we protect your data

Details will be stored electronically in a password protected area, accessible only to those directly involved in fulfilling the service including project management, finance, and customer service.

Our staff have been trained in data protection and GDPR.

What data breach procedures we have in place

As per the GDPR Act 2016, we will report any actual or suspected data breach within 72 hours of when we first become aware of it to the Information Commissioner’s Office.